Testimonials

 

Here is a sample of real testimonials we have received from our customers.

They have not been edited in any way.

 


"Will definitely use you again"
Hi,
Just wanted to provide feedback on your service.
Very happy - ordered mid-day one day - delivered Brisbane the next day.
Your order, dispatch, invoice and tracking emails were issued in real time to keep me aware of where things were at.
Overall very happy with your fully integrated service and will definitely use you again.
Keep up the good work!
Thanks

Nic -   Brisbane, QLD - July, 2012

"I would just like to say thank you"
I would just like to say thank you guys so much for my new lamp glass.
I've just received it and fitted the new bulb and glass.
It's a bit daunting for me ordering stuff like this over the net, but your site makes it so easy.
Thanks again,

Simon - Victoria   July, 2012

 

 

"Quick and very helpful"

Am extremely happy with purchase and quick delivery.  Quick and very helpful response to enquiries Will certainly recommend you to our family and friends and will contact you again in the future if needed again. Thank you. (appreciated the goodies too).

Cheryl - Parkes, NSW -   July 2012

"I would definitely recommend you to anyone"

The product has indeed arrived, in fact I only ordered the product over the weekend and we had it on Tuesday. With regards to the service provided by stove connection I can’t fault it, absolutely fantastic. Thanks very much, I would definitely recommend you to anyone looking for your product/service.

Stuart -  Allambie Heights, NSW  - July 2012

"Have already recommended you to my family"

Thanks for your fabulous prompt service. We ordered a stove element and a roller basket bracket for the dishwasher and both of them came
overnight. Cannot believe how fast they arrived and a great price for genuine parts. Have already recommended you to my family.
Also the kids said thanks for the mentos!
 
Camilla - Rankin Park, NSW - July, 2012

"Everything fit perfectly"

The filters arrived mate and everything fit perfectly!
It was about the only thing that went smoothly this week!


 Adrian -  RAWORTH  NSW  - July, 2012
 

" Your company is fantastic"

I am very happy to say that your company is fantastic and i will definately be passing your name around the service was excellent posted and here the next day and even when my order was somewhat confusing it was handled with no problems and the matching seal sent out the next day very very happy with your wonderful service and thank you for this ps also loved the mentos lollies with the order now thats a sweet surprise i did like keep up the great work guys ...

Raylene -  Mt Eveyln, VIC - July 2012

"A great experience"
The element you sent was perfect. Your service was second to none. I have already recommended your business to many family and friends. It was great to finally find a business that has the 'personal touch'. We will be dealing with you again. Congratulations on having such a wonderful business,you guys deserve all the praise you get!

Sophie - White Rock, NSW  - July 2012

 

"A great experience"

Fantastic..!  Your people are to be congratulated for providing possibly the best Customer Service I have ever encountered. From my first 'phone contact...when a young man spent quite some time assisting me and providing 'technical' advice...to the young lady who completed my order wih tremendous personal skills...a great experience.
And...whilst I was advised the product ordered would need to be ordered in...and then sent to me...with an eta of up to 2 weeks...it still arrived at my interstate home within a week...with comprehensive paperwork...and two lollies as well...to sweeten the deal even more...
I have spent over 30 years in Customer Service....as a employee...manager...& trainer..from corporate to small business..in Australia, Asia & the South Pacific...
...and have rarely encountered anything close to this level of sevice and professionalism. And my order..including delivery....only totalled $43...!
The Telstra's and other 'top' operators of this world should take note of how The Stove Connection does business.  Well done....and thank you..!!
Jenny  - Melbourne VIC - Sep 2011

 

 

"Very Happy"

VERY HAPPY with your service - arrived very quick and got it fitted and now my baking/cooking is back to normal - in fact the cake I made Friday was the best for years!
have passed your card on to the gas/plumber as he said he is always looking for parts!
Once again many thanks
Kathi  - Bendigo VIC - Sep 2011

 

 

"Fantastic Service"

 Hi Stove Connection,

The parts arrived about 8 am today!  Fantastic service.  I only ordered and paid yesterday afternoon!!  Thanks to you, Paypal and Aust Post - way to go!
Parts are correct parts, too.
Thanks again,
Les - Marsfield NSW - Sep 2011

 

 

"Stove Connection a great experience"

 I would like to pass on a big thank you for the prompt & kind service I received from the people at Stove Connection.

My parcel was delivered less than 24hrs after I ordered it! The people in dispatch sent me 3 emails & an invoice which I felt was well beyond what I would generally expect.
I'd also like to make special mention of the fellow I spoke to on the phone ( I think his name was Alex) He patiently lead me through your web site enabling me to find what I was looking for easily.
I expected to meet some indifference as I was only buying a $19 part for a 60 year old stove, but instead I found shopping at Stove Connection a great experience!
Thank you all for your service!
Regards,
Mancell - Glenroy VIC Aug 2011

 

 

"Very impressed"

Very impressed with your prompt and efficient service.
Many thanks.
Terry
- Baranduda VIC Aug 2011

 

 

"It was a treat"

Thanks very much for your prompt delivery. It works a treat.
Regards

Steve - Montmorency VIC Aug 2011

 

"Exceptional Service"

Element received promptly, thank you for exceptional service 

Martin - Sydney NSW July 2011

 

 

"Kept my wife happy"

Just thought I would say thanks for the lollies that were in our order.
Kept my wife happy while I replaced the oven motor.
Order arrived in a few days quicker than what I thought and all was
perfect.

Luke - Toowoomba QLD July 2011

 

"Excellent service"

Dear Sir,
Congratulations on the excellent service!. I received the parts for our Smeg stove  today. I was so pleased  with your promptness.  Many thanks  

Glenys - Eaglehawk VIC July 2011

 

"Very fast service"

Thank you for the very fast service!  My order arrived in less than 24 hours from ordering! My oven is back to full operation.
 Wonderful!
Merilyn - Mt Ommaney QLD July 2011

 

"Much Appreciated"

 We would just like to say thanks for the prompt service you provided for this order, we received these parts yesterday (27/06/2011) after placing the order over the weekend via the Website, and returned our Oven to working order in the evening, much to the families combined relief.
Much Appreciated,

Andrew - Mornington VIC July 2011

 

"System is magic"

 Great work.  All done as the following printout indicates.
I am most impressed with your service once again.  And, of course, the PayPal system is magic!
Regards
Barry - Stirling ACT June 2011

 

"Absolutely superb service"

 I would just like to thank you for your incredibly fast and efficient service. I ordered 4 St George hot plate knobs yesterday afternoon and had them delivered to my door early today in Melbourne. Absolutely superb service thank you. I will certainly recommend your company to all my friends.

Peter - Sydney NSW - June 2011

 

 

"Thank you"

 Thank you Adam for your help in identifying the replacement part for the
obsolete part in my SMEG dishwasher.
I would not have been able to specify/identify the part without the PDF
file and part photo you provided, and your ability to cross reference
parts for different models.
Regards,
John
- Melbourne  VIC -  May 2011